Offer training in Software Testing, Quality Assurance, Requirements Gathering, Test Plan Development, and Help Desk operation. Have over 30 years experience in the computer industry in both pre and post sales support with fortune 1000 companies. Professional training in all areas of software development and support.
Keywords: Software Testing, Quality Assurance, Requirements, Support, training, Help Desk, support center, Help Desk, technical support, system testing, traceability, reusable code